Delivery Policy

Hassle-free subscriptions

As simple as set it and forget it!

Same day delivery

Orders must be placed by 12:00pm

Local deliveries

Serving Vernon, NJ & surrounding areas

Frequently asked questions

What is our delivery schedule?
  • Orders placed by 12:00pm will be delivered on the same day.
  • Customers will receive a reminder 24 hours in advance.
How does the bottle exchange delivery works?
  • Contactless delivery is available. Please leave empty bottles outside in a designated area.
  • Customers must return empty 5-gallon jugs at the time of delivery.
  • We accept cylinder shaped 5-gallon bottles in good condition only.
  • If the bottle is missing a handle we will not accept it.
  • We do not accept 5-gallon bottles with screw caps or spigots. 
How do subscriptions work?
  • When you subscribe, you’ll receive repeat deliveries according to the schedule you choose.
  • You can cancel, pause, skip, or adjust your subscription at least 48 hours before your next scheduled delivery.
  • Changes made within 48 hours may not take effect until the following cycle.
What are our delivery areas?
  • Currently serving Warwick NY, Vernon NJ and surrounding areas.
What is our payment policy?
  • Payment is due before or at the time of delivery via credit/debit card, PayPal, or recurring billing.
  • Late or declined payments may pause future deliveries.